Major Lessons from this Concept: Leaders must implicitly and explicitly recognize the ethical expectations by everyone inside their organization. Focus groups, polls and interviews reveal a general list of ethical expectations similar to the one above.
The BIG Lesson: From a leadership perspective, these eight items are ongoing conversations that repeat, reinforce and clearly restate the beliefs, ideas and concepts of an organization so that employees, associates, vendors, customers and other stakeholders can recognize them, trust you and perhaps repeat and share them with others.
James E. Lukaszewski, ABC, Fellow IABC; APR, Fellow PRSA, BEPS Emeritus
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