Attorneys, often by the score, will be involved in this crisis situation. What I’ll describe and suggest in this note is sensible, constructive, actually quite helpful, and will lead to far more prompt and appropriate resolution of the controversies, confrontations, contention and the victimization crisis situations will likely generate.
If you have been following the Norwood Teague story, you have surely read the 8/11/15 piece by the Star Tribune reporter who covers University of Minnesota athletics that revealed that she had been an ongoing Teague target dating back to December 13, 2013.
My perspective is that job one has to be the restoration of the relationship between police leadership and the community. Restoration of these more important relationships will only occur when public confidence in police leadership is rebuilt and restored.
Sometimes the only way to help organizations avoid embarrassment, humiliating visibility, enormous litigation, and just plain stupidity is to illustrate dramatically the pattern of behaviors and attitudes that lead to catastrophic reputational trouble.
Leaders must implicitly and explicitly recognize the ethical expectations by everyone inside their organization. Focus groups, polls and interviews reveal a general list of ethical expectations similar to the one listed here.
You are looking at the real environment of internal communication. The percentages indicate the influence of a given executive level or source of information on individuals at their desk or workstation.
To keep your organization moving forward, there are seven key leadership communication function ratios.
One of the more frequent questions I get as a crisis manager is, “What are the best practices for laying people off, executing cutbacks or rightsizing?” (No, Target did not call me.) Management expert Tom Peters calls these management maneuvers “corporate capsizing.” The answer is pretty simple: There really aren’t any.
A friend of mine recently told me he was planning to write a book on global public relations crises. He suggested I write a chapter. So that I could understand what he was talking about, I asked him to name a truly global PR crisis.
Remember the bizarre scene in the movie Patch Adams when Robin Williams, playing a medical student, looks through his medical school record for the reasons he’s being expelled and discovers that one of the complaints against him is “excessive happiness”?