PRACTICE AREAS (EXPLANATION & DIRECTORIES)
WHAT’S IN PRACTICE AREA #3
Community Relations & Grass Roots Campaigns
WHAT’S IN PRACTICE AREA #3
Community Relations & Grass Roots Campaigns
(Please return to the e911.com site frequently as we continuously add content.)
The directory below is a listing of the materials on this e911.com Web site related to community relations and grass roots campaigns. These resources are intended for educational and informational purposes only. Some documents are available for purchase while others are available without charge for personal and non-commercial use, provided that only one (1) copy is made and all copyright and proprietary notices are retained.
A Directory
Articles
- Counteracting Activist Attacks: A Reality Check from Seattle, PBI Media’s PR News, No.1 / January 10, 2000
- How to Develop a Winning Communication Strategy, Parts I, II, III, Waste Age, February, March, June 1993
- How to Win the Battle With Activists, Public Relations Journal, February 1994
- Is Your Company Ready for the New Activism?, New Jersey Bell Journal, Winter 1989/1990
- Nuclear Industry Has One More Chance, PBI Media’s PR News, No. 10 / July 23, 2001
- When Employees Come Home: Is Your Company Sorting Out Its Policies and Procedures Involving Employees Called up for Military Service?, Security Management Magazine, January 1991 (Revised June 2000)
Books
- Crisis Communication Planning Strategies, A Crisis Communication Management Anthology, Vol. I
- Crisis Communication Planning Strategies, A Crisis Communication Management Workbook, Vol. II
- Crisis Communication Plan Components & Models, Crisis Communication Management Readiness, Vol. III
- Media Relations Strategies During Emergencies, A Crisis Communication Management Guide, Vol. IV
- Influencing Public Attitudes, Direct Communication Strategies That Reduce the Media’s Power®
Crisis Guru Commentaries
- No. 1 Getting the Boss Into Compliance
- No. 4 Correcting the Record When the Media Get It Wrong
- No. 16 Confrontation With Our Labor Unions
- No. 17 Preparing Management for Long-term, High-profile Projects
- No. 20 Multiculturalism & Crisis Communication
- No. 21 Talking With the Unconvinceables
- No. 24 How Do We Get Out From Under Attack by a Blogger
Executive Action Newsletters
- Axioms of Influence: The Truth About Your Relationship With Audiences
- Contentious Public Meeting Survival Lessons
- Counteracting Anti-Corporate Activism on the Net, Part I
- Counteracting Anti-Corporate Activism on the Net, Part II
- Death by Question: How Raised Eyebrows and Destructive Questions Kill New Ideas
- The Executive Decision Model: Three Minutes to Strategic Decision Making
- Preparing for Military and War-related Questions (Special Gulf War Edition)
- Preparing for War, Part I: When Your Employees Are Called to Service
- Seeking Forgiveness Precedes Rebuilding Trust
- Seven Behaviors That Cause Community Relations Programs Fail
- Seventh Dimension of Crisis Management: Community and Professional Expectations
- Transforming Audience Attitudes: Positive Success Principles
- Understanding Public Official Decision Making on Controversial Issues
Expert Commentaries & Concept Blocks
Hear & See for Yourself
- Building Community Relationships: Gaining and Maintaining Community Consent, PRSA Phone/Web Seminar presented May 26, 2005
- Conflict Resolution and the Communicator: Successfully Engaging Adversaries, IABC Phone/Web Seminar presented April 26, 2006, With Daniel Johnston, Esq.
- Dark Sites: Using the Web as a Strategic Communication Tool in Crisis, IABC Phone/Web Seminar presented July 25, 2007
- Dark Sites: Using the Web in a Crisis, IABC Phone/Web Seminar presented February 22, 2006, With Idil Cakim, Director of Knowledge Development, Burson-Marsteller
- Dark Sites: Using the Web in a Crisis, IABC Phone/Web Seminar presented November 29, 2006, With Idil Cakim, Director of Knowledge Development, Burson-Marsteller
- Delivering Bad News: Handling Tough, Touchy, Sensitive Emotional Situations and Emotional Questioners, IABC Phone/Web Seminar presented August 25, 2004
- Delivering Bad News to Employees and Other Constituencies, IABC Phone/Web Seminar presented December 12, 2007
- Delivering Bad News to Employees, Customers, Neighbors, Critics, and Victims, IABC Phone/Web Seminar presented August 24, 2005
- Direct Communication Strategies: Increase Your Influence, Reduce the Media’s Power, and Control Your Own Destiny, IABC Phone/Web Seminar presented July 27, 2005
- Managing Angry Publics: Employees, Customers, Neighbors, Shareholders, Critics, and Victims, IABC Phone/Web Seminar presented March 30, 2005
- Overcoming Opposition: Dealing Effectively With Anger, Organized and Disorganized Opposition, and Media Manipulation, IABC Phone/Web Seminar presented October 25, 2006
Monographs
- Answering Tough, Touchy, Sensitive Questions and Responding to Emotional Questioners
- Building Quality Community Relationships
- Construction Communication Issues and Planning Elements: How to Pre-empt Neighborhood, Political, and Legal Issues for Major Construction Projects
- Coping With Corporate Campaigns: Patterns of Activist Intrusion
- Corporate Activism on the Internet: Rogue Activist Web Sites
- The Ingredients of Leadership: Finding the Personal Power for Moving People and Organizations Into the Future
- Moving Out of the Target Zone: What to Do When the Activists Attack
- Surviving Contentious Meetings: Seven Key Steps
- The Peppermill Public Hearing: A Communication Skill-Building Simulation Exercise
Speeches
- Chill-Out, Have a Heart: Managing the Victim Dimension of High Profile Litigation, Vital Speeches of the Day, March 15, 2006
- Corporate & Private Sector Communications Responsibility in Transborder Disaster Situations: Background Concerns and Policy Considerations, Vital Speeches of the Day, October 10, 1986
- It Ain’t Easy Being Green, Vital Speeches of the Day, June 15, 1991
- Managing Bad News in America, Vital Speeches of the Day, July 10, 1991
- Managing Bad News in the Era of Instant Communication, Executive Speeches, August/September 2001
- Managing Fear: Taking the Risk Out of Risk Communications, Vital Speeches of the Day, February 1, 1992
Strategy Newsletters
- Profiles in Jell-O® : Communication Strategies Guaranteed to Perpetuate Trouble - No. 8
- Selective Engagement: A Powerful Strategy for Managing Your Communications Destiny - No. 9, Strategy Supplement to pr reporter
- Building and Busting Trust - No. 13, Strategy Supplement to pr reporter
- Engagement: The Crucial Communication Success Ingredient - No. 15, Strategy Supplement to pr reporter
Permission to print one copy for personal use is hereby granted by the copyright holder.
Reproduction of additional copies without written permission of the copyright holder is strictly prohibited.