Practice Areas

(Please return to the e911.com site frequently as we continuously add content.)

The directory below is a listing of the materials on this e911.com Web site related to employee communication and relationships. These resources are intended for educational and informational purposes only. Some documents are available for purchase while others are available without charge for personal and non-commercial use, provided that only one (1) copy is made and all copyright and proprietary notices are retained.

A Directory

Articles

Exorbitant CEO Pay: Justifying the Unjustifiable, September 29, 2003, BLUEPRINT, Supplement to PR News, 2003
Preparing for War, PBI Media’s PR News, - No. 11 / October 15, 2001
Suggestions Anyone? Do You Know What Your Employees Are Thinking?
When Employees Come Home: Is Your Company Sorting Out Its Policies and Procedures Involving Employees Called up for Military Service?, Security Management Magazine, January 1991 (Revised June 2000)
How to Develop a Winning Communication Strategy, Parts I, II, III, Waste Age, February, March, June 1993
How to Win the Battle With Activists, Public Relations Journal, February 1994
Is Your Company Ready for the New Activism?, New Jersey Bell Journal, Winter 1989/1990
Getting the Boss to Listen, The Strategist, Fall 2002
Work With Me: With Low Trust Levels in Senior Management, You Need to Become an Employee Communications Strategist, The Strategist, Fall 2004

Books

Crisis Communication Planning Strategies, A Crisis Communication Management Anthology, Vol. I
Crisis Communication Planning Strategies, A Crisis Communication Management Workbook, Vol. II
Crisis Communication Plan Components & Models, Crisis Communication Management Readiness, Vol. III
Media Relations Strategies During Emergencies, A Crisis Communication Management Guide, Vol. IV
Influencing Public Attitudes, Direct Communication Strategies That Reduce the Media’s Power^®

Crisis Guru Commentaries

No. 4 Correcting the Record When the Media Get It Wrong
No. 6 Why Won’t My Colleagues Take Me Seriously When I Act as the Conscience of the Company?
No. 9 Counteracting Persistent Activists
No. 12 Preventing False Information From Being Leaked
No. 16 Confrontation With Our Labor Unions
No. 17 Preparing Management for Long-term, High-profile Projects
No. 23 Confrontation With Our Labor Union
No. 27 Podcasting to Employees From Senior Management: Valuable Tool or Not?
No. 30 English-only Policy in the Work Place
No. 32 Podcasting to Employees From Senior Management: Valuable Tool or Not?, Part II

Executive Action Newsletters

Communicating About Labor Problems
Detoxify Your Language
Executive Feedback Program That Tells You What You Really Want to Know
Make Meetings Matter
Nine Steps to Successful Contract Negotiations
Preparing for Military and War-related Questions (Special Gulf War Edition)
Preparing for War, Part I: When Your Employees Are Called to Service
Profile of a Good Answer
The Realities and Lessons of Activist Communications
The Realities and Lessons of Labor Communications
Secrets of the Charismatic Manager: Persuasive/Inspirational Speaking and Storytelling
Seven More Axioms of Takeover Survival, Part II
Transforming Employee Attitudes: Positive Success Principles
Travel During Times of Terrorist Threat: Advice for Employees
Understanding Grassroots Tactics: Alinsky’s Rules for Radicals

Hear & See for Yourself

Dark Sites: Using the Web as a Strategic Communication Tool in Crisis, IABC Phone/Web Seminar presented July 25, 2007
Dark Sites: Using the Web in a Crisis, IABC Phone/Web Seminar presented February 22, 2006, With Idil Cakim, Director of Knowledge Development, Burson-Marsteller
Dark Sites: Using the Web in a Crisis, IABC Phone/Web Seminar presented November 29, 2006, With Idil Cakim, Director of Knowledge Development, Burson-Marsteller
Delivering Bad News: Handling Tough, Touchy, Sensitive Emotional Situations and Emotional Questioners, IABC Phone/Web Seminar presented August 25, 2004
Delivering Bad News to Employees and Other Constituencies, IABC Phone/Web Seminar presented December 12, 2007
Delivering Bad News to Employees, Customers, Neighbors, Critics, and Victims, IABC Phone/Web Seminar presented August 24, 2005
Getting the Boss to Endorse and Support Internal Communication Programs, IABC Phone/Web Seminar presented September 28, 2005
Getting to Tomorrow . . . Successfully Communicating Change, IABC Phone/Web Seminar presented December 13, 2006
Overcoming Opposition: Dealing Effectively With Anger, Organized and Disorganized Opposition, and Media Manipulation, IABC Phone/Web Seminar presented October 25, 2006
Re-engineering Employee Communication: A Strategic Analysis and Discussion, PRSA Phone/Web Seminar presented November 23, 2004
Violence at Work: Communication and Mitigation Strategies for Communicators, IABC Phone/Web Seminar presented October 18, 2005, With Vali Hawkins Mitchell, Ph.D., LMHC, and Richard D. Sem, CPP, President, Sem Security Management
What Do They Want? Influencing Employee Attitudes: Rethinking Employee Communications & Challenging Current Assumptions, IABC Phone/Web Seminar presented June 29. 2005
What Do They Want? Influencing Employee Attitudes: Rethinking Employee Communications & Challenging Current Assumptions, IABC Phone/Web Seminar presented June 7. 2006
What Do They Want? Influencing Employee Attitudes: Rethinking Employee Communications & Challenging Current Assumptions, IABC Phone/Web Seminar presented May 30, 2007

Monographs

The Peppermill Public Hearing: A Communication Skill-Building Simulation Exercise
Surviving Contentious Meetings: Seven Key Steps
Ten Strategies for Successful Contract Negotiations

Strategy Newsletters

Rethinking Employee Communications: A Strategic Analysis - No. 5, Strategy Supplement to pr reporter
Waging Peace: Strategies to Replace Employee-Management Conflicts - No. 6, Strategy Supplement to pr reporter
Building and Busting Trust - No. 13, Strategy Supplement to pr reporter
Engagement: The Crucial Communication Success Ingredient - No. 15, Strategy Supplement to pr reporter




PRACTICE AREAS (EXPLANATION & DIRECTORIES) WHAT’S IN PRACTICE AREA #6 Employee Relationships / Loyalty Building / Labor Relations (Please return to the e911.com site frequently as we continuously add content.) The directory below is a listing of the materials on this e911.com Web site related to employee communication and relationships. These resources are intended for educational and informational purposes only. Some documents are available for purchase while others are available without charge for personal and non-commercial use, provided that only one (1) copy is made and all copyright and proprietary notices are retained. A Directory Articles Exorbitant CEO Pay: Justifying the Unjustifiable, September 29, 2003, BLUEPRINT, Supplement to PR News, 2003 Preparing for War, PBI Media’s PR News, - No. 11 / October 15, 2001 Suggestions Anyone? Do You Know What Your Employees Are Thinking? When Employees Come Home: Is Your Company Sorting Out Its Policies and Procedures Involving Employees Called up for Military Service?, Security Management Magazine, January 1991 (Revised June 2000) How to Develop a Winning Communication Strategy, Parts I, II, III, Waste Age, February, March, June 1993 How to Win the Battle With Activists, Public Relations Journal, February 1994 Is Your Company Ready for the New Activism?, New Jersey Bell Journal, Winter 1989/1990 Getting the Boss to Listen, The Strategist, Fall 2002 Work With Me: With Low Trust Levels in Senior Management, You Need to Become an Employee Communications Strategist, The Strategist, Fall 2004 Books Crisis Communication Planning Strategies, A Crisis Communication Management Anthology, Vol. I Crisis Communication Planning Strategies, A Crisis Communication Management Workbook, Vol. II Crisis Communication Plan Components & Models, Crisis Communication Management Readiness, Vol. III Media Relations Strategies During Emergencies, A Crisis Communication Management Guide, Vol. IV Influencing Public Attitudes, Direct Communication Strategies That Reduce the Media’s Power^® Crisis Guru Commentaries No. 4 Correcting the Record When the Media Get It Wrong No. 6 Why Won’t My Colleagues Take Me Seriously When I Act as the Conscience of the Company? No. 9 Counteracting Persistent Activists No. 12 Preventing False Information From Being Leaked No. 16 Confrontation With Our Labor Unions No. 17 Preparing Management for Long-term, High-profile Projects No. 23 Confrontation With Our Labor Union No. 27 Podcasting to Employees From Senior Management: Valuable Tool or Not? No. 30 English-only Policy in the Work Place No. 32 Podcasting to Employees From Senior Management: Valuable Tool or Not?, Part II Executive Action Newsletters Communicating About Labor Problems Detoxify Your Language Executive Feedback Program That Tells You What You Really Want to Know Make Meetings Matter Nine Steps to Successful Contract Negotiations Preparing for Military and War-related Questions (Special Gulf War Edition) Preparing for War, Part I: When Your Employees Are Called to Service Profile of a Good Answer The Realities and Lessons of Activist Communications The Realities and Lessons of Labor Communications Secrets of the Charismatic Manager: Persuasive/Inspirational Speaking and Storytelling Seven More Axioms of Takeover Survival, Part II Transforming Employee Attitudes: Positive Success Principles Travel During Times of Terrorist Threat: Advice for Employees Understanding Grassroots Tactics: Alinsky’s Rules for Radicals Hear & See for Yourself Dark Sites: Using the Web as a Strategic Communication Tool in Crisis, IABC Phone/Web Seminar presented July 25, 2007 Dark Sites: Using the Web in a Crisis, IABC Phone/Web Seminar presented February 22, 2006, With Idil Cakim, Director of Knowledge Development, Burson-Marsteller Dark Sites: Using the Web in a Crisis, IABC Phone/Web Seminar presented November 29, 2006, With Idil Cakim, Director of Knowledge Development, Burson-Marsteller Delivering Bad News: Handling Tough, Touchy, Sensitive Emotional Situations and Emotional Questioners, IABC Phone/Web Seminar presented August 25, 2004 Delivering Bad News to Employees and Other Constituencies, IABC Phone/Web Seminar presented December 12, 2007 Delivering Bad News to Employees, Customers, Neighbors, Critics, and Victims, IABC Phone/Web Seminar presented August 24, 2005 Getting the Boss to Endorse and Support Internal Communication Programs, IABC Phone/Web Seminar presented September 28, 2005 Getting to Tomorrow . . . Successfully Communicating Change, IABC Phone/Web Seminar presented December 13, 2006 Overcoming Opposition: Dealing Effectively With Anger, Organized and Disorganized Opposition, and Media Manipulation, IABC Phone/Web Seminar presented October 25, 2006 Re-engineering Employee Communication: A Strategic Analysis and Discussion, PRSA Phone/Web Seminar presented November 23, 2004 Violence at Work: Communication and Mitigation Strategies for Communicators, IABC Phone/Web Seminar presented October 18, 2005, With Vali Hawkins Mitchell, Ph.D., LMHC, and Richard D. Sem, CPP, President, Sem Security Management What Do They Want? Influencing Employee Attitudes: Rethinking Employee Communications & Challenging Current Assumptions, IABC Phone/Web Seminar presented June 29. 2005 What Do They Want? Influencing Employee Attitudes: Rethinking Employee Communications & Challenging Current Assumptions, IABC Phone/Web Seminar presented June 7. 2006 What Do They Want? Influencing Employee Attitudes: Rethinking Employee Communications & Challenging Current Assumptions, IABC Phone/Web Seminar presented May 30, 2007 Monographs The Peppermill Public Hearing: A Communication Skill-Building Simulation Exercise Surviving Contentious Meetings: Seven Key Steps Ten Strategies for Successful Contract Negotiations Strategy Newsletters Rethinking Employee Communications: A Strategic Analysis - No. 5, Strategy Supplement to pr reporter Waging Peace: Strategies to Replace Employee-Management Conflicts - No. 6, Strategy Supplement to pr reporter Building and Busting Trust - No. 13, Strategy Supplement to pr reporter Engagement: The Crucial Communication Success Ingredient - No. 15, Strategy Supplement to pr reporter
The Lukaszewski Group Inc. . Ten Bank Street, Suite 530, White Plains, NY 10606-1966 U.S.A. 866.491.e911-Toll Free . 914.681.0000-Office . 914.681.0047-Facsimile . 203.948.7029-24/7 Copyright © 2007, James E. Lukaszewski. All rights reserved. Permission to print one copy for personal use is hereby granted by the copyright holder. Reproduction of additional copies without written permission of the copyright holder is strictly prohibited.