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Crisis Management

Crisis Proofing Your Organization (and Probably Your Career)

Learn Jim’s unique six-step dynamic approach for a crisis response action process that will control and reduce contention, and address the most crucial issues directly and promptly. Prepare your organization and leadership for the visibility that will inevitably happen and learn specific techniques to protect your reputation and maintain trust.

Waging Peace and Rebuilding Trust in Your Community: The Story of Every Angry Town

Learn strategies for regaining trust, gaining and maintaining permission, resolving conflicts and controversy, and calming everybody down. These are specific, proven strategies for establishing powerful stakeholder relationships, dealing candidly, openly and compassionately with the pain and suffering the community may be feeling; focusing on resolving issues, getting to agreement, reducing contention and building a more powerful, positive future for your community, your organization and your leadership.

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