Becoming a Trusted Strategic Advisor imposes five crucial imperatives:
- Jettison staff-based assumptions.
- See the whole board.
- Tolerate constructive ambiguity but strive for certainty.
- Maximize your prerogatives.
- Develop real expertise beyond your staff function.
Jettison Staff-Based Assumptions
One of the most profound underlying concepts of success as a Trusted Strategic Advisor is the imperative to set aside all your staff-based assumptions and orient your life, your thinking, and your recommendations to the perspectives, viewpoints, and issues of those you advise.
See The Whole Board
If you have been tutored by or have taken classes from a skilled chess player, you know that one of the most important lessons is to keep the entire board in mind. You have to look at the whole board constantly as you plan and make your moves, assessing, analyzing, and forecasting the other moves that could result.
Tolerate Constructive Ambiguity, but Strive For Certainty
Consultants and advisors are fundamentally option and alternative finders rather than solution finders. This is because leaders recognize that having a solution is oftentimes the least of their worries. What really matters is finding a process to get to something that works-almost anything that works. This is another area where the trusted advisor plays a crucial role.
Maximize Your Prerogatives
Being influential means having power. Getting things to happen today, when you want to or need to, is about creating immediate, visible impact through actions or decisions by the boss. You can also choose to be influential over longer time frames-whichever strategy best fits the objective you seek to achieve.
Develop Real Expertise Beyond Your Staff Function
If you want to gain access beyond routine staff consultations by operating executives, you must possess, perhaps above all else, some real, recognizable business expertise. This expertise generally needs to move beyond your area of staff knowledge. The reasoning is that most senior operators feel fairly confident of their knowledge base in your area and assume that your competence in that area comes with the territory. If you stay within the box of your staff expertise, you will be called only when the boss thinks that your staff expertise is required, usually, it’s to validate something he or she already wants to do in your area.
Pick a topic or field of interest you like at work or in your industry. Develop real expertise, it’s how you earn entry to the top levels of your organization.
*©2006-2025, James E. Lukaszewski, “Why Should the Boss Listen to You, The Seven Disciplines of the Trusted Strategic Advisor, page xxxv-xlii,” Josey Bass. Contact the copyright holder at jel@e911.com for information and reproduction permissions. Editing or excerpting forbidden.