
Meet Jim.
Jim Lukaszewski is an internationally recognized speaker on crisis management, employee communications, ethics, media relations, public affairs, reputation preservation and restoration, and leadership.

Best Selling Author
Important writings and inspiring speeches, teachings, articles, books and webinars from America’s Crisis Guru.
Discover the Power of Truth

Crisis Consultant
The focus is always on simple, sensible, constructive, positive, useful and achievable advice.





What People Say
“… our heartfelt thanks for all you have done to meet what is certainly the biggest challenge we’ve faced in our business lives. We will keep you posted as our saga plays out; we are deeply appreciative for your wise counsel and unflagging energy.“
President, International Public Relations Firm
Catch up on your reading
Read blog posts from the Decency Code blog.
- Jim’s Wisdom #38: Waging Peace, Avoiding IncivilityWord Count: 656 (reading time: 4 minutes, 20 seconds) Bad news is caused by intentionally chosen negative language. Peace and civility come from intentionally chosen positive language and behavior. Waging Peace The crucial ingredients in civil, decent, helpful, and important communication are positive language and behavior. Yes, it’s that simple, but still extremely hard to … Continue reading “Jim’s Wisdom #38: Waging Peace, Avoiding Incivility”
- Wednesday’s Smart Shibboleth #5: A Trust and Credibility Shibboleth for Leaders and OrganizationsWord Count: 270 words (~1 minute, 40 seconds reading time) When it comes to credibility and trust, the fundamentally trustable behavior of organizations is reflected in its leadership’s behavior and leadership’s commitment to trustable decisions and actions. Management’s Credibility Mantra: Credibility is Conferred On Us Based On Our Past Behaviors. These six actionable tasks or … Continue reading “Wednesday’s Smart Shibboleth #5: A Trust and Credibility Shibboleth for Leaders and Organizations”
- Wednesday Smart Shibboleth #4: Destructive Language Decimates TrustWord Count: 170 words (~ 1 minute, 5 seconds reading time) Leadership language choices in difficult situations are often early indicators of the dysfunctional nature of leadership. In fact, their behaviors and language choices are often diagnostic of this dysfunction. Here are some examples to watch for: Not only do these behaviors, attitudes, and language … Continue reading “Wednesday Smart Shibboleth #4: Destructive Language Decimates Trust”
- Jim’s Wisdom #37: Your Pocket Decency ManifestoStarting Back Up The Path To Decency: a Manifesto Why a manifesto? Seven big reasons: The Pocket Decency Manifesto is your daily to-do list to inspire, to motivate, and to stimulate your energy and efforts in building a decency driven workplace. There are critical ingredients here designed to help you protect, defend, and preserve what … Continue reading “Jim’s Wisdom #37: Your Pocket Decency Manifesto”
- Wednesday’s Smart Shibboleth #3: Manager of First Impressions – The Two-Minute SchmoozeWord Count: 413 (2 minutes, 45 seconds) Steve Harrison, one of three founders and Chairman of Lee Hecht Harrison, the world’s leading Talent management company, had just hired a new COO, Ray. He had an MBA and was recently retired from the US Army with the rank of brigadier general. So he could get to … Continue reading “Wednesday’s Smart Shibboleth #3: Manager of First Impressions – The Two-Minute Schmooze”
- Wednesday Smart Shibboleth #2: The Ten Constructive Ethical Intentions of Public RelationsWord Count: 200 words (reading time: 1 minute, 30 sec) Getting a Handle on Ethical PR 1. Candor: truth with an attitude, right now! 2. Openness: the willingness to talk, listen, converse, teach, explain. 3. Truthfulness: unconditional honesty from the start. 4. Apology: admission, explanation, lessons learned, forgiveness seeking, restitution, the moment they are needed. … Continue reading “Wednesday Smart Shibboleth #2: The Ten Constructive Ethical Intentions of Public Relations”