Meet Jim.
Jim Lukaszewski is an internationally recognized speaker on crisis management, employee communications, ethics, media relations, public affairs, reputation preservation and restoration, and leadership.
Best Selling Author
Important writings and inspiring speeches, teachings, articles, books and webinars from America’s Crisis Guru.
Discover the Power of Truth
Crisis Consultant
The focus is always on simple, sensible, constructive, positive, useful and achievable advice.
What People Say
“… our heartfelt thanks for all you have done to meet what is certainly the biggest challenge we’ve faced in our business lives. We will keep you posted as our saga plays out; we are deeply appreciative for your wise counsel and unflagging energy.“
President, International Public Relations Firm
Catch up on your reading
Read Jim’s most recent blog posts.
- The Biggest Problem in Crisis Management
11 Self-Inflicted Leadership Crisis Response Failure Behaviors (CRFBs)* The Background The Background Early in my crisis response career, I had a revelation that all crises are patterns of human behavior. Furthermore, crisis response patterns themselves are pretty uniform across the board, geography, culture, and organization’s attitude. In the next few pages, I discuss the problem … Continue reading “The Biggest Problem in Crisis Management” - Susan’s Story
How She Learned She Was a Trusted Strategic Advisor and Influencer Late on a Friday afternoon, I received a call from the president of a huge aluminum processing company. He was in the middle of labor talks, and things were going badly. In addition, he had just learned that the Natural Resource Defense Council (NRDC) … Continue reading “Susan’s Story” - Communicating Intentionally Builds Trust
Over the years, I’ve developed, taught, coached and advocated a very powerful and helpful communication philosophy. At the same time, this approach defines my ethical approach to life, work and trouble. I call these “intentions” because this is how I seek to operate my life every day, and to teach others to do the same. … Continue reading “Communicating Intentionally Builds Trust” - Ingredients of Trust
It is extraordinary how the process of establishing trust is similar in situations and relationships between individuals and families; between individuals and organizations; between organizations themselves; between organizations and society; even between cultures. Establishing trust is the product of sensible, simple, constructive, and practical steps. It’s also been my experience that establishing and maintaining trust … Continue reading “Ingredients of Trust” - Achieve Maximum Impact
Gaining and Keeping the Confidence of Senior People If you want to be listened to and have an impact, start where the boss believes they are. Focus, first and foremost, on establishing the relationship of trust and common direction with the boss. These are the relationship elements that matter. It is the mutual recognition of … Continue reading “Achieve Maximum Impact” - Important Patterns Trusted Strategic Advisors Need to See in Themselves, Others
We begin our discussion by identifying the eleven most important attributes of a successful Trusted Strategic Advisor and Influencer: Some of the Most Important Patterns Trusted Strategic Advisors and Influencers Need to Recognize 2. Organizational Behavior Patterns 3. Communication Patterns 4. Crisis and Conflict Patterns 5. Leadership Style Patterns 6. Cultural and Ethical Patterns 7. … Continue reading “Important Patterns Trusted Strategic Advisors Need to See in Themselves, Others”
